Easy with your smartphone! A clear explanation of how to make a reservation at Gravitate Osaka.

Even if you think "making a reservation seems difficult...", don't worry!

"I want to make a reservation using my smartphone, but I'm worried because it seems like there are a lot of steps..."
"I don't know how to make a reservation for a tandem bike..."
"It seems complicated, with emails coming in the middle of it..."

For those of you wondering how to make a reservation at Gravitate Osaka, we'll explain the process clearly, step by step!

Even if this is your first time, you can make a reservation smoothly by following the instructions in this article, so please use it as a reference.

table of contents

• First, let's choose an activity!
• Select a date and time from the availability calendar.
• Select the number of passengers! What about riding with a passenger (tandem)?
• Add to cart and check contents
• Enter your email address
• Proceed with the reservation process from the email you received.
• Enter participant information
• Confirm details → Confirm provisional booking
• Payment completes your reservation!
• Finally, review the pledge form.
• It's actually surprisingly easy once you try it!
• For those who still find it difficult

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First, let's choose an activity!

The reservation process is as follows:　

→① Select an activity (bungee jumping, swing, climb)

→② Check the availability of activities

→③ Check email

→④ Confirmation of personal information and precautions

→⑤ Payment

→⑥ Enter the pre-application form

→⑦ Completed

This is the general process. It takes a minimum of about 5 minutes.

Let's get started!

First, when you open the booking page, a list of activities will be displayed. In this explanation, we will cover how to book the "Bridge Swing Tandem" (two-seater), a popular activity at Gravitate that can be a little confusing to book.

• Bridge Climb
• Bridge Swing
• Bridge Bungee

Tap on Activity.

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Select a date and time from the availability calendar.

Next, the booking calendar will be displayed.

It's easy to view on your smartphone, so all you have to do is tap on the date and time you're available!

*Please select your desired date and time as shown in the image below.

• 🔴→ Reservations available
• × → Fully booked

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Select the number of passengers! What about riding with a passenger (tandem)?

Here you select the number of participants.

If you want to use the "tandem swing (for two people)",
Select 2 times Please do so. It's a little difficult to understand,Even if you participate with two people, it will still be two times.Please

*Please set the number of people to 2, as shown in the image below. Also, as indicated by the red circle...

Please find the option that matches your desired reservation.

*Depending on weight limits and the conditions on the day, riders may be limited to one person for safety reasons.

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Add to cart and check contents

The items will be added to your cart.

If there are no problems, let's move on to the next step!

*Please check that your selections are correct, as shown in the image below.

• Date and Time
• Activity
• (Number of times) Number of people

You can check things like that.

Although riding tandem with a passenger is actually only one instance, we'll count it as "two" instances for two people.

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Enter your email address

Next, enter the email address you will use to confirm your reservation.

After you enter your information, you will receive an email with instructions for making your reservation.

*Please enter the email address you normally use, as shown in the image below.

If you're not receiving emails, please check your spam folder.

Also, since there are many errors when entering email addresses, it is recommended to double-check them after entering them.

When you tap "Send," this screen will appear.

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Proceed with the reservation process from the email you received.

When you open the email, you will find a URL for making a reservation.

Tapping that URL will take you to the participant information input page.

You can proceed directly using your smartphone, so there's no need to worry!

*You will receive an email like the one shown in the image below; please tap the URL.

If you cannot find the email,

• spam
• Garbage can

Please also check the following.

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Reservation information entry

Enter participant information

Here, you will enter the following:

• First Name
• Phone Number
• Email address
• First-time participants and repeat participants

In step ④, you can select whether this is your first time, if you have participated before, or if a member has participated before. If this is confirmed on the day, the repeat customer discount will be applied and a certain amount will be refunded.

*Please enter "Tandem desired" as shown in the image below.

 

Please note that tandem riding requires meeting the following conditions, and will only be confirmed on the day of the ride. (When making a reservation, we recommend that only those who can participate alone in the worst-case scenario do so.)

• The combined weight of the two participants (basic weight is 140kg)
• The difference in weight between the two (if it's too large, it can cause weight imbalance).
• Dam water level on that day

allocation

For the initial two swings, assign the representative (the person entering the information) as Attendee 1 and the accompanying person as Attendee 2, then tap the dropdown menu in the upper right corner to assign them accordingly.

If there are visitors, they will not be assigned an activity, and an additional visitor fee of 1500 yen will be added.

Confirm details → Confirm provisional booking

Let's take this opportunity to double-check that the date, time, and number of people are correct!

After reviewing your input, check the boxes in the order indicated by the arrows. Once you have checked the boxes, tap "Submit the above information."

This will be considered a provisional reservation.

 

Please tap the "Proceed to Payment" button here, or make your payment via the email sent to you separately. Please note that if payment is not completed, your provisional reservation will be cancelled after a certain period of time.

 

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Payment completes your reservation!

Finally, you will make the payment using a credit card or other method.

Your reservation will be officially confirmed once payment is complete!

*As shown in the image below, you will be taken to the payment screen.

Your reservation is complete once you receive the payment confirmation email!

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Finally, review the pledge form.

To ensure your safety during the activity, we ask that you agree to a waiver.

Once you've reviewed the contents and signed, you're all set!
* All participants are required to fill out the pledge form.
Please be sure to share the link to the pledge form sent to the representative with all participants.

Please note that you can also fill out the pledge form on-site on the day of your visit, but the reception desk may be crowded.
If all participants have not completed filling out the pledge form, they will be asked to rejoin the registration line.
To ensure a smooth experience, we kindly request your cooperation in completing the pre-registration form.

A dedicated link will be sent for each reservation. The waiver looks like this.

Pledge form valid only on the day of issue　

*Even if you fill out the pledge form at this link, you will still need to submit it separately on the day of the event, so please use it for reference only.

Please review the contents and agree to them.

 

Please note that participants under the age of 18 must have their parent or guardian read and consent this document. Without consent, you will not be able to proceed, so please ensure you provide your consent.

 

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It's actually surprisingly easy once you try it!

At first, you might think it looks difficult, but in reality, you can make a reservation in just a few minutes using only your smartphone!

In particular,

• We want to participate together.
• I want to fly in tandem.
• First time booking

If that sounds like you, following along with this article will make the process smoother.

Please enjoy a special experience at Gravitate Osaka!

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For those who still find it difficult

"It's still difficult to make a reservation..."
"I'm not receiving emails..."
"I'm worried whether the reservation for two people is confirmed..."

In such cases, you can also simply make a reservation through an external website, as listed below!

Booking is simpler with asoview !

Book a bungee jump and a swing.

 

📅 If you want to check the price and time before booking, click here → Rough time and price calculator

💰 If you want to book at the best possible price, click here → (Secret Tip) Gravitate Activity Discount Explanation!

📋 If you would like to check the participation requirements before making a reservation, click here → Participation Requirements